Explore frequently asked questions and answers.
Gridbox is a tool for front-end designers and developers to
prototype their website or web app ideas.
It features a super simple drag and drop interface, with a rich library of pre-built Bootstrap and HTML 5 elements that lets you create html pages faster and combines the speed of design tool and the beauty of hand-coded HTML and CSS.
Yes you can, however our focus is prototyping and design stage of responsive web sites.
It can be used for production, however it is meant to be more as a boilerplate, a starting point.
Yes, you can link multiple pages together in a project.
No. If you're are Pro user, you can
create private projects. Private Projects can be viewed only by
and it won't be visible to any user.
You can view the projects on any device, including tablets, but editing currently is possible only on a desktop/laptop using latest version of Chrome or Firefox.
Chrome – 30 and above
Firefox – 52 and above
At present, we have two different plans - Free & Pro
Check Pricing page for more info.
You can ask for a refund within 14 days from the purchase. Anyway, you can try the Free version before buying to see if Gridbox is right for you.
Yes, you can cancel your account at any time. If you do, you'll be downgraded to the free plan, where you can manage three public projects with 5 pages. You won't be locked out of any sites that have pro plans set up, even if you're on the free plan however, you cannot export the code when you're in the free plan.
Pro plan is auto-renewed at the end of each billing cycle (month). When you subscribe to any plan, you automatically activate a recurring payment for the plan. To ensure that your account plan doesn’t auto-renew at the end of the billing period, cancel your subscription before the end of the billing cycle.
You can only cancel auto renewal of Pro plan. Canceling a Pro plan, will immediately downgrade the features to Free plan.
All payments are 100% securely processed by Paddle UK.
If you are facing any issues related to Payment - Feel free to contact us via Chat Widget or send an email to- firstname.lastname@example.org.
If you've subscribed to Pro Plan and still unable to access the Pro features - please contact us via Chat Widget or send an email to- email@example.com
Account Inactivity Management is way to handle users who have been inactive for a certain period of time.
We look at several signals to understand whether you are still using your Gridbox Account. These include your last login-in, project creation, etc...
Data pertaining to your account will be deleted. This includes all projects, pages and images. Upon account closure, a backup of your projects and uploaded content will be made available to you. Once the account is deleted you'll no longer be able to access that.
In compliance with the EU General Data Protection Regulation (GDPR), we will be removing user data for accounts that are no longer active.